Job Description
Our company is seeking a young dedicated, competent well-seasoned Debtors Clerk to provide support in our Accounting Department.

Duties and Responsibilities
Overseeing the accounts receivable process, including issuing invoices, statements, and credit notes accurately and timely.
▪ Communicating with customers regarding their accounts, resolving billing issues, and following up on outstanding payments
▪ Managing the debt collection process, including contacting customers with overdue accounts, negotiating payment terms, and arranging payment plans when necessary
▪ Reconciling customer accounts and resolving discrepancies between invoices, payments, and statements
▪ Assessing creditworthiness of new customers, setting credit limits, and monitoring credit terms to minimize bad debt risk
▪ Generating reports related to accounts receivable, aging analysis, cash flow forecasting, and other financial metrics as required by management
▪ Collaborating with other departments such as sales and finance to resolve customer issues and improve overall processes.
▪ Utilizing accounting software and other relevant systems to manage accounts receivable efficiently and accurately
▪ Ensuring compliance with company policies, accounting principles, and relevant regulations related to accounts receivable
▪ Providing guidance and training to junior staff members, and supervising their work to ensure accuracy and efficiency in accounts receivable processes
▪ Identifying opportunities for process improvement within the accounts receivable function and implementing changes to enhance efficiency and effectiveness
▪ Assisting with internal and external audits by providing accurate and timely information related to accounts receivable
▪ Providing excellent customer service to internal and external stakeholders by responding promptly and professionally to inquiries and resolving issues effectively
▪ Applying payments received from customers accurately to their respective accounts and reconciling discrepancies
▪ Maintaining accurate and organized records related to accounts receivable transactions, correspondence, and other relevant documentation.


Qualifications and Experience
Expectations:
Able to handle a fast paced and fluid environment.
Works well under pressure.
Flexible decision maker
Goal orientated – able to deliver daily goals day after day.
Develop and maintain strong relationships with customers.
Maintain an up-to-date debtor’s analysis age book.
Ad hoc responsibilities as required.

Requirements for the Role:
Personality and soft skills
Strong character, dependable
Organized
Excellent communications, interpersonal and strong negotiating skills
Self-motivated
Team player

Qualifications and Experience:
Minimum 4 years’ experience in an FMCG role that requires similar skills sets.
Excellent excel skills.
Microsoft office – good